HOW to pay your rates

Australia Post Office
Present your notice at any Australia Post Office. A barcode is displayed on the bottom portion of your notice. Please allow 24 hours for delivery of your payment.

Internet
Please click here and link to POSTbillpay to make payment by credit card. Please allow 24 hours for delivery of your payment.

You will find a POSTbillpay Billpay Code and reference number at the bottom left hand side of your notice. You will need to enter/provide these numbers when making payment.

By Phone - Call 131816
Please have your notice and your credit card handy. Please record the receipt number that is advised. Remember to allow 24 hours for delivery of your payment.

This service is offered through Australia Post.

By Mail
Post your cheque or money order with the payment slip to PO Box 104, Proserpine Qld 4800. Please allow sufficient time for delivery.

In Person
Make a payment with Eftpos, cash or cheque at any of Whitsunday Regional Council's Customer Service Centres at Bowen, Collinsville or Proserpine. 

Direct Debit
To ease the burden of your rate payments, you can set up a Direct Debit payment where Council will process an automatic deduction from your nominated bank account on any Friday – weekly, fortnightly or monthly, for any amount you decide upon.

The credit you accumulate will be applied to your rate account and appear on your next annual rate notice and water consumption account.

A Direct Debit Application form can be downloaded here or simply contact our Customer Service Centre nearest you: 

Bowen (07) 4761 3600
Collinsville (07) 4785 5366
Proserpine (07) 4945 0200

Please note if you have an existing Direct Debit in place for the rates, this will continue unless the Council is advised otherwise.

Prepayment of Rates
Property owners wishing to prepay their rates are encouraged to do so by Council, who will accept advanced payments or part payments at any time. The half yearly rate notice will reflect the balance owing at the time of issue. 

Make a Payment Now
The following online payment options are available: 
POSTbillpay
BPAY
  1. P  1300 WRC QLD (1300 972 753)
    Email  info@whitsundayrc.qld.gov.au

    CUSTOMER SERVICE CENTRES
    67 Herbert Street, Bowen
    Cnr. Stanley and Conway Streets, Collinsville
    52 Main Street, Proserpine
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