In the event of a life threatening emergency call 000
Whitsunday Disaster Coordination Centre

Phone: 1300 972 006

'Like' Whitsunday Disaster & Emergency Information on Facebook for all the latest news relating to a disaster event.
Bureau of Meteorology (BOM)

The Bureau of Meteorology is Australia's national weather, climate and water agency. To view the latest weather forecasts and warnings for Queensland, click here
Queensland Tropical Cyclone Information Service: 1300 659 212
 BoM's video explaining Tropical Cyclone Forecast track maps

Get Ready Queensland - State Government

When it comes to extreme weather events in Queensland, it’s not so much a matter of ‘if’ but ‘when’. The more prepared we all are, the faster we’ll bounce back afterwards.  That’s why we’re asking for your help Queensland to 'get ready'. 

Visit the Queensland Government's Get Ready website for all you need to know about preparing for a disaster.
Traffic and Travel Information - QLD Traffic 

QLD Traffic Quick Information displays a low bandwidth version of traffic and travel information showing incidents, closures & limits, special events and roadworks.

Visit the QLD Traffic website for up to date road closures and incidents.

State Emergency Service (SES) - 132 500

The Queensland SES are trained and equipped to help their communities across a range of functions, and their primary purpose is to assist the most vulnerable members of the community.  Visit the Queensland SES website for more information.

Ergon Energy

Visit the Outages and Disruptions section of the Ergon Energy website to find out if the power is scheduled to be turned off in your area for maintenance, or check restoration times if you've lost power unexpectedly.  Alternatively you can call 13 22 96 for faults, 13 10 46 for general enquiries or for life threatening emergencies phone 131 670.


Whitsunday Regional Council has secured the assistance of Australian charity GIVIT to manage the donations of goods and services to support vulnerable members of our local community. 

An online not-for-profit, GIVIT’s donation portal connects those who have with those in need. It enables everyday Australians to see exactly what is urgently required by residents doing it tough within our region.
GIVIT currently supports more than 1,000 of Australia’s most trusted charities by sourcing quality urgently needed items direct from the public.  

By registering with GIVIT, local charities, not-for-profits and community organisations working directly with marginalised, disadvantaged and vulnerable people can tap into a national giving network and access free quality donated items.

The public can donate new or ‘as new’ quality items via GIVIT into a virtual warehouse, removing the need for charities to sort, store or collect items until they are really needed.  Since GIVIT was established in 2009, more than 210,000 urgent requests for goods and services have been matched with the resources of community and corporate donors. 

To see what is needed in the Whitsunday region and to donate simply visit
Emergency Numbers - Non-Urgent


Bowen - 4761 3500
Collinsville - 4785 5377
Proserpine - 4945 9666
Whitsunday - 4948 8888


Bowen - 4786 1811
Collinsville - 4785 5083
Proserpine - 4945 1566
Airlie Beach - 4946 6442
Conway (Fire Warden) - 4947 3056


Bowen - 4786 8222
Collinsville - 4785 4777
Proserpine 4813 9400
National Diabetes Services Scheme   

New research conducted by Diabetes Australia (DA) and the Australian Diabetes Educators Association
(ADEA) suggests that people with diabetes need information to equip them to manage their condition during
and after a natural disaster or emergency.

The My Diabetes Emergency Plan helps people to manage their diabetes in an emergency.  Download the My Diabetes Emergency Plan to help you be prepared.

The NDSS is an initiative of the Australian Government administered by Diabetes Australia.

Cyclone Resilience Benefit

Suncorp, the biggest insurer in Queensland, recently introduced a new insurance initiative to provide a real incentive for disaster risk mitigation by Queensland homeowners from Rockhampton to the north of the state. The Cyclone Resilience Benefit provides a range of options to reduce the cost of home insurance if homeowners carry out some  or all of the mitigation actions suggested by James Cook University’s Cyclone Testing Station.

View the Cyclone Resilience Benefit video

GIVIT_Logo_RGB (3)
  1. P  1300 WRC QLD (1300 972 753)

    67 Herbert Street, Bowen
    Shop 23 Whitsunday Plaza, Cannonvale
    Cnr. Stanley and Conway Streets, Collinsville
    83 - 85 Main Street, Proserpine
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