Customer Service Charter

Our Vision Statement

Whitsunday Regional Council aims to be open, accountable, united and progressively focussed, harnessing prosperous diverse industries, managing environmental sustainability and community wellbeing, valuing our community, our visitors and our cultural diversity, by promoting our region as “the destination to work, play and live”.

Our Service Standards

The Whitsunday Regional Council Customer Service Charter has been developed to build and enhance relationships and partnerships with our community and customers, and to enable a system for continuous improvement to our levels of customer service.

We will use your feedback to drive business improvements and treat any complaints in an open and accountable manner, to improve our service delivery.


 

Collinsville Office & Library

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Bowen Office

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Proserpine Office

Customer Services area 003
Please follow this link to the Customer Service Charter
  1. P  1300 WRC QLD (1300 972 753)
    Email  info@whitsundayrc.qld.gov.au

    CUSTOMER SERVICE CENTRES
    67 Herbert Street, Bowen
    Cnr. Stanley and Conway Streets, Collinsville
    52 Main Street, Proserpine
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